Monday, March 29, 2010

Pre. Elem. 7 crashes when choosing...

Though conversations with Adobe Support and information found in other posts, the solution to this problem was the upgrade of the QuickTime Player to the most recent version (7.6). I uninstalled the older version and downloaded / installed current version and the problem was solved. A document in the Knowledge Base (KB403276) references the same problem for Premier Elements 4.0. Thanks to all who helped.
Pre. Elem. 7 crashes when choosing...
It's such a good solution, we've made it a permanent part of our FAQs, Bill!

http://www.adobeforums.com/webx/.3c057647/2



Glad the solution works for you.

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