Premiere Elements 4.0, Crash problems...

Operate a VAIO VGN-AW11XU,which was purchased in Dec. 2008 and was loaded with Premiere Elements 4.0

This is the most powerful multimedia VAIo, with all features installed like 4GB memory,Intel Centrino 2 processor T9600 (2.8 GHz),VISTA Ultimate, NVDIA 9600GT and dedicated GDDR3 Video Memory of 512 Mb.

I keep on getting CRASH problems especially when I try to add transition to my video clips. The problem message details are :



Problem Event Name: APPCRASH

Application Name: Adobe Premiere Elements.exe

Application Version: 4.0.0.0

Application Timestamp: 46f98f81

Fault Module Name: StackHash_06a9

Fault Module Version: 6.0.6001.18000

Fault Module Timestamp: 4791a7a6

Exception Code: c0000374

Exception Offset: 000b015d

OS Version: 6.0.6001.2.1.0.256.1

Locale ID: 1032

Additional Information 1: 06a9

Additional Information 2: bc3df167e4e07c2f973b80c7de9b1a5b

Additional Information 3: a44f

Additional Information 4: 2a1b05c4d7cdba5c95e750c734db17fa



I have the latest QuickTime installed.

The camcorder is the SONY Handycam HDR-SR12E which records on a 120GB hard disc.

The video clips which were recorded with above camcorder, are ( SD )MPEG-2PS

Your help will be highly appreciated.

Thank you

Ilias
Premiere Elements 4.0, Crash problems...
Actually, that camcorder records to an AVCHD file, which you can not edit in version 4, Ilias. If you want to edit AVCHD, you'll need to upgrade to version 7. Sorry.



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Premiere Elements 4.0, Crash problems...
Thank you so much Steve.

I don't understand the following :

SONY asks to pay an expensive price for this top of their line laptop, which comes with all the HD features, ...but then this laptop is supplied with Elements 4.0 which cannot handle the AVCHD files.

It doesn't make sense!!

This must be the reason that I get poor picture quality ? when I play back...correct ?

Ilias

Your Greek is excellent...How come ?

Steve,

Sorry I forgot to mention that my video clips were recorded on the SD recording format which according to the camcorder specs is MPEG2-PS.

When you record on HD format then you record on AVCHD 1080/50i

Do you agree ?

Thank you

Ilias

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I do not know about the SD recording format with that camcorder. I am sorry. But, if your Premiere Elements project is set up for AVCHD, you should be able to edit AVCHD with that computer.



I do recommend optimizing Vista, however, so that you will get the best performance. Here's how to do it:





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http://www.adobeforums.com/webx/.3bc448a7



Also, make sure your Vista is updated to Service Pack 1.



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Steve, I have fixed the problem.

In my version of Elements 4.0 I have the choise in project settings, under VAIO Edit components, to select AVC HD 1080i 1920x1080 50i.

This fixed the quality and the size of my video clips.

Apparently the program didn't crash so far.

Do I still need to upgrade to Elements version 7 ???

My laptop's Performance Index was 5.5 , but I took your advice to try to further improve ViSTA's performance.



The Google translation does a fair job...at least the message is undrstood.

Thank you

Ilias

Version 4 can not edit AVCHD, Ilias. Version 7 can.