PRE7: Cant hear any audio output

I have just installed PRE7 on a new PC running Vista and am starting to use it for the 1st time. I am editing some video which I captured previously with PRE4 on an XP PC. Format is DV widescreen Pal. The video plays back fine in Windows Media Player but there is no sound when playing back in PRE7.



The audio system is a Realtek HD Audio. Preferences are set to use PRE Windows Sound which is mapped to Realtek HD 1 and 2.

I changed the Playback settings in Project Settings to set the external device as None (it wasnt working before this) as I am not using an external device for playback. This sets the option to Desktop Audio. It still didnt work.

Realtek HD Audio appears 3 times in the ASIO Settings. The box is checked on only the last 1 of them.
PRE7: Cant hear any audio output
Have you got the latest RealTek drivers and installed the latest Quicktime?

http://www.adobeforums.com/webx/.3c057647/2



Is your Vista updated to SP1?



Also, check your camcorder. Is your audio set to 12 bit or 16 bit and what sampling rate?
PRE7: Cant hear any audio output
Did you try moving the checked box up in the ASIO settings?

Problem fixed!

I went to the Control Panel for Realtek audio and there were 2 output devices defined. I am using speakers attached with standard RCA jack so I disabled the other device. Sound magically appeared!

I was having the same problem and it was driving me crazy, i disabled the second output device and it worked! thank you very much for the post, i never would have found it.



peter

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