Capture problem with Panasonic PV-GS35

I have tried for 2 days to find the answer to this . Suddenly I cannot capture video from my minidv camera via usb into Premiere Elements 3. At the capture screen in the upper left corner where the picture of a camera is has the exclamation point and the message, capture device offline.



I've tried everything I can think of....updating drivers for my computer...

Checking all the Adobe settings....



The camera isn't showing up in the Device Manager either.



I HAVE downloaded many videos using this same camera, computer and program...suddenly I can't.



Can anyone help?
Capture problem with Panasonic PV-GS35
I'm not sure what drivers you've downloaded, but make sure you also have the latest Quicktime.



Beyond that, when you connect the camcorder to your computer, do you hear a bing-bong sound and see a camera icon appear on your task bar? Can you capture in Windows MovieMaker?
Capture problem with Panasonic PV-GS35
Can you capture via USB from the PV-GS35 or is it really Firewire?

If the camera isn't showing up in Device Manager either that is another problem. Have you tried another cable?

Please check this panasonic model is supported by Premiere elements 3.0

It certainly should work with Premiere Elements -- if it's getting recognized by Windows. Which we don't know yet.

I have a similar problem - in repsonse to ookken can anyone tell me how to find a list of devices supported by Elements 4.0? I looked on the Adobe site but the link didn't seem to work.



Try as a I might Elements won't seem to recognise my Sony DCR-HC24, even though it shows up in the device manager - and Windows Movie Maker does recognise it. Any ideas enormously gratefully received.

Same suggestions as above, Oliver.



And if that doesn't solve your problems, you should start your own thread so we can work with you directly.