PE3 installs on Vista 64; nothing runs...

I'm trying to install Premiere Elements 3.0 on my new Vista 64-bit machine. Nothing happens once the splash screen disappears. Here are the details:



- The PC has 4G RAM, full system updates applied, etc.

- I installed, in order:

- Quicktime

- PE3

- PE 3.0.2 update



I checked Event Viewer. Everythng had installed correctly, except Adobe Help Center (error 1063), so I ran the Help Center installer by itself (from F:\Premiere Elements\help center); this time, it installed correctly.



Unfortunately, running PE3 gets me nowhere. I get the splash screen (which indicates ''v3.0.2'' and ''Windows XP; multi processor detected'', a good sign). The last item displayed on the splash screen is ''Loading Wave_Warp.AEX'', then the splash screen disappears and... nothing.



Event Viewer shows no error message whatsoever. I also tried deactivating XP compatibility in the PE application's Properties -%26gt; Compatibility tab; same result.



What else can I do to make PE3 run on this machine? Many thanks for your help.
PE3 installs on Vista 64; nothing runs...
Note that no version of the program is yet approved for 64-bit operating systems. It may still work -- but can be buggy.



Regardless, I'd try uninstalling the program and reinstalling it.



Still, I'm curious why your splash screen shows Windows XP detected...
PE3 installs on Vista 64; nothing runs...
Also try updating your audio drivers... crashing after wave_warp.aex points to the audio driver being out of date.

and do check for application like Total Recorder, which might conflict with Premiere Elements.

@steve: ''I'm curious why your splash screen shows Windows XP detected...''



That was when I had the compatibility tab set to Windows XP.



@Paul: ''Also try updating your audio drivers... crashing after wave_warp.aex points to the audio driver being out of date.''



Good call, but updating via Device Manager reported that my Realtek High Definition Audio audio drivers are the latest available.



@titanic: ''do check for application like Total Recorder, which might conflict with Premiere Elements.''



No sign of Total Recorder on my machine.



Thanks for all the replies; what should we check next?

Charles,



Rather than rely on Device Manager, you might want to go to the Realtek site and check. If your computer mfgr has a site, I'd check there too. Companies, like Dell, do a good job with driver updates, as many of theirs are proprietary.



Realtek often has weekly updates for the drivers on some of their chips.



Hunt

Bill,



I installed the newest Realtek audio drivers (18/02/2009) and NVIDIA drivers, ut PE3 still disappears into thin air when the splash screen lists wave_warp.aex.



Should I try reinstalling PE3?



Thanks,



Charles

Yes. And make sure you have the latest version of Quicktime.

OK, I've reinstalled PE3 (repair install, not uninstall/reinstall) and installed Quicktime (7.60.92.0). Still the same problem.



I really want to be able to experience Premiere Elements on this new, blistering laptop! (LG P310) Thanks for your continued help.

It, unfortunately, just may be too big of a leap for version 3.02 (the first that was Vista compatible) to make the leap to Vista 64, with its sometimes uniquely 64-bit drivers.



I'd recommend downloading the free trial of version 7 and giving it a test drive. If it works, you'll know that the problem is unique to version 3.

Pretty bad that all these same problems and no easy solutions. Does Adobe want to step up to the plate here and figure out what is going on?

I have over 9,000 dollars invested in hardware/software for video production. Only to have this same problem with no solution?

Thank you Adobe,

Now how about a patch?